This privacy notice, sets out what personal data on individuals we may collect through this website, how we collect the data, how we process the data and protect any information that you give to us when you use this website, in accordance with the General Data Protection Regulation.
We are committed to ensuring that your privacy is protected, that your personal information is used for legitimate purposes and is kept secure. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
We may change this privacy notice from time to time by updating this page and would recommend you revisit this document to make sure you are happy with any amendments.
What we collect
- Contact information such as names, telephone numbers and email addresses
- Demographic information such as addresses, postcode, preferences and interests
- Details of your enquiry
- IP addresses
- Other information relevant to customer surveys or offers
- Your social media username if you interact with us through those channels
What we do with the information we gather
We may use your personal information for the following reasons:
- Internal record keeping
- Improving our products and services
- Sending promotional emails regarding new products, services, offers or other information which you may find interesting using the email address you have provided.
- Contacting you for market research purposes that are beneficial to the business. We may do this by phone, email or mail.
Disclosing personal information
We may disclose your personal information to the extent that we are required to do so by law and/or in connection with any current or future legal proceedings.
Controlling personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think may be interesting or beneficial.
Security of information
We are committed to ensuring that your information is secure however, no form of digital communication via the internet can be completely secure. In order to avoid unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over external websites. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question
We use traffic log cookies (Such as Google Analytics) to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer, or to manage the types of cookies you will allow. This may, however, prevent you from taking full advantage of the website. As there are many different web browsers, please consult your own web browser settings to manage cookies. There are many online resources to tell you how to amend your browser’s cookie settings.
Retention Period and Google Analytics
We use Google Analytics to monitor and analyse incoming data from cookies gathered by the website. This data is used solely for the purpose of tailoring our website to give the best possible user experience we can provide. We will keep this information during the course of our business relationship, and for a further statutory period of 6 years where this information relates to the financial record keeping of the business as legally required by HMRC.